Our Customer Feedback
At Regency Cakes we always strive to bake and create hand crafted quality cakes without breaking the bank. It’s important to us the way our cakes taste as well as look.
‘Cakes That Look As Good As They Taste’
The feedback we receive from reviews helps us continuously monitor and improve our cakes. So, thank you for your recent order and we look forward to hearing from you and seeing you again soon.
As we always aim to give our customers the best cakes possible, we’d appreciate it if you could take a moment to tell us how you found your cake.
Your Kind words
Wedding cake
Rachel and Graham did a fantastic job on our wedding cake. They were very helpful when deciding what we wanted, providing tasters and multiple options with flavours and decoration. Would highly recommend and will be popping in for more cake in the near future!
Response from Regency Cakes
It was our pleasure to make your wedding cake and we look forward to seeing again soon. R&G
Great cake & service.
This review is a bit overdue but well worth doing. My wife & I ordered a cake for our 50th wedding anniversary & throughout the whole process & to our design Rachel & Graham created a cake which was the star of the party. Realising we had more guests than cake they were happy to provide extra cup cakes at short notice. Two “star bakers” who provide a great service. P.S. The sausage rolls are good as well!
Cake looked and tasted lovely
We were very pleased with our ruby wedding cake which looked beautiful and tasted very nice. Our guests thought the cake looked lovely too. The price was very reasonable and we will definitely use Regency Cakes again.
Wedding cake
We had my niece wedding cake made with these lovely people it was amazing! It looked beautiful and tasted better thank you so much 😊
Amazing Pug Cake
Made the most amazing pug cake for my daughters 7th birthday- she was so pleased with it and it tasted delicious! Thank you
Amazing gluten free wedding cake
We started our cake journey with a wonderful afternoon tea, cake tasting and getting to know Rachel and Graham. They went above and beyond by baking four separate gluten free flavours… all amazing, and gave as much of their time as we needed.
We chose to have our entire cake made gluten free including a fruit cake.
We chose 4 different shaped layers, 4 different flavoured cakes and all with different icing designs. We were absolutely thrilled with the finished product. All delivered, set up and displayed beautifully for us on our wedding day.
We were blown away! Thank you !
Donna & Bob Wilson
Beautiful wedding cake and excellent service
Regency Cakes were fantastic from start to finish. Graham and Rachel were great at answering all our questions and were professional throughout. We were sent a box of cake samples to try so we could choose our flavours- it was very hard to narrow it down. The cake was delivered, set up and decorated on the wedding day with no trouble. Most importantly, the three flavours all tasted fantastic and our guests were very complimentary about both the taste and look of the cake.
Highly recommend
I ordered a cake for my daughter’s 30th birthday. In our meeting we discussed my requests which all exceeded my expectations. I will definitely come to you again and recommend your outstanding service. Thank you so much.
Perfection!
We found Regency Cakes as local to our wedding venue. Throughout the whole experience Rachel and Graham were so friendly and efficient, and were always available for contact. We even popped in to say hello as we are not local and we were welcomed with smiles and goodies!
The cake was beyond our expectations – it matched our inspiration photos perfectly and we got compliments on it the whole day. It felt wrong cutting it! However, we are so glad we did because each tier (chocolate, classic sponge and lemon) are delicious!
Thank you so much again to Rachel and Graham for being a part of our wedding experience, we cannot recommend enough!
Birthday cake
Big thank you to Rachel &Graham for making a birthday cake that looked fantastic and tasted as good as it looked for my Sons 13th birthday. It was just what I asked for… amazing!
Reviews From Facebook
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Thank you Rachel and Graham for our amazing wedding cake and cupcakes! You really captured the theme and took on board our ideas, as well as helping to develop them to make the cake even better. I was so pleased when I was shown a picture while getting ready that you had even managed to capture my shoes on the figure of me! Fruit cake isn't really our thing but I wanted to try some and it tasted amazing - so much so that I may give fruit cake a chance this Christmas! The cupcakes were delicious and we were only left with a handful the next day (we then enjoyed eating these ourselves). I would definitely recommend Regency Cakes to all my friends and family and am looking forward to the next event where we create a cake together again. Thank you again from Sarah and Martin (or Shoe Lady aka Tree Trunk Lady!!)
Sarah Ellwood
12/04/2018Thank you from making a lovely Cambridge United 18th birthday cake she was over the moon and is planning on sending a photo to the chairman
Ian Beck
03/07/2016The birthday cake I got for my Mother was loved not just by us but the whole of the family....so thank you for the 'Gangsta Granny' cake!
Susan Davies
25/01/2017 Our Wedding cake was beautiful and tasted amazing. Cassie Busby
28/10/2018Thank you so much for the cake you made for my Mum’s 70th. It looked amazing and was a great special surprise. Excellent customer service and dealt very well with my indecision!
Sally Neale
17/10/2017Thank you so much for our Wedding Cake. It really was a show stopper and we had so many compliments on it. The chocolate, vanilla and red velvet sponges were perfect and tasted amazing. We're still eating it 7 days later..! Amazing cake and professional service throughout. I cannot recommend Regency Cakes enough.
Chloe Sharman
03/06/2018 - Professional friendly service attention to detail and a lovely cake CherylandStuart Cook
23/09/2018Thankyou soooo much our daughter loved her cake as much as she loves being 13 lol excellent , friendly service , it tastes amazing too � �
Cath Smith
04/05/2018Sorry for the delayed review but better late than never. Really bad Cake. If you can't do it just say you can't. Don't compromise your selfs saying that you can. The cake was an absolute disgrace.
Bruno Grilo
15/07/2017 I would like to say a huge thank you to Regency cakes for making the most amazing replica wedding cake for my Nanna and grandads diamond wedding anniversary. We gave them a not so clear photo to go by and they did not disappoint. My grandparents were so surprised and could not believe it when they walked in. It tasted amazing to. Thank you so so much xxx Sally Wilkinson
22/09/2018It doesn't happen very often, but every now and then you get absolutely fantastic Customer Service, at its very best!! Regency Cakes in Exning, provided that customer service this morning, everything we asked for, the answer was 'yes, we can do that' nothing was too much trouble, even down to the collection of said items - thank you so much 🙂 many, many businesses could learn so much from your can do attitude and the cakes are amazing which is a complete bonus 🙂
Marnie Horne
08/07/2017 Graham and Anne have excelled them selves this time. Highly recommended every time my wife is over the moon with the surprise of here cake.
Thank-you both Neil Watson
12/02/2019
