Our Customer Feedback

At Regency Cakes we always strive to bake and create hand crafted quality cakes without breaking the bank.  It’s important to us the way our cakes taste as well as look.

‘Cakes That Look As Good As They Taste’

The feedback we receive from reviews helps us continuously monitor and improve our cakes. So, thank you for your recent order and we look forward to hearing from you and seeing you again soon.

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5.0 out of 5 stars (based on 52 reviews)
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As we always aim to give our customers the best cakes possible, we’d appreciate it if you could take a moment to tell us how you found your cake.

Your Kind words

Best Gluten Free Cake

12/01/2026

Rachel and Graham created our gluten free wedding cake and our gluten free and dairy free wedding cupcakes for our wedding in July 2025, and they were just incredible. From the very start, they were so kind and offered a fair and insightful consultation that really helped us feel confident in our choices. The cake and cupcakes were absolutely beautiful, with real flowers and designs that perfectly matched our colour themes. Every flavour was delicious, and they truly nailed it. We received so many compliments from our guests, many of whom could not believe they were gluten free and dairy free. I would highly recommend Rachel and Graham to anyone looking for stunning and delicious celebration cakes.

Lizzy and Alex Cowan

Response from Regency Cakes

Thank you both, we do try to ensure that any allergen cakes are as tasty and ‘good looking’ as we can make them, but to hear this from yourselves is very rewarding, thank you x

Wonderful wedding cake.

10/11/2025

From my first meeting and cake tasting the experience was first rate.

Rachel and Graham were so helpful in helping me decide what to have.

The cake was beautifully decorated and tasted amazing. The cupcakes went down a treat too.

We are all still talking about it.

Chose the Victoria sponge, chocolate and lemon cake can’t decide which was my favourite.

Would highly recommend and will definitely use again for cake needs in the future.

Thank you so much for everything you did.

Vicki Curtis

Response from Regency Cakes

Thank you Vicki, it was our absolute pleasure to create your wedding cake for you. We would love to hear from you and create more cakes for you when you need them, maybe for your first wedding anniversary? 🙂

Panto Perfection

29/09/2025

Welcoming and excellent service and communication as always. Our cupcakes looked and tasted great. Super attention to detail, colour and flavour – a joy to see and delight to taste. Thank you sincerely for helping to add that extra touch to another fabulous Panto Launch! Highly recommend.

Cally Team KD

Response from Regency Cakes

Thank you, we are pleased we were able to create these for the start of your panto rehearsals and look forward to coming again to see the performance of ‘Jack and the Beanstalk’ at Christmas!

Perfect Wedding Cake

04/08/2025

The whole experience from the cake samples sent out, speaking with both Rachel & Graham to finalise the cake tiers & style/decorations (I have never seen such beautiful sugar roses) right through to the delivery & set up of the cake at the venue was so easy as Rachel & Graham are such lovely people to deal with & very helpful with their suggestions. The cake itself – well we chose traditional fruit cake on the bottom, followed by a Victoria sponge & finally lemon drizzle – it was perfection and two days later there is not much left!! Speaks for itself!! We would highly recommend.

Jacqui 2825

Response from Regency Cakes

Thank you Jacqui. It was a pleasure to create this wedding cake for you and we always say ‘the proof of the pudding is in the eating’ so we are delighted that you loved the flavours of cake you chose and hope you don’t have to fight over the last few crumbs!!

Wedding Vow Renewal/Golden Wedding Anniversary Cake

24/06/2025

We fell in love with the church wedding cake on the Regency Cake gallery, but unfortunately it was too large for our celebration, so we contacted Rachel and Graham to ask if they could design and produce a smaller version.

They very helpfully agreed and when we received the final cake it was absolutely fantastic. The attention to detail was amazing. It was perfect in every way. It was just what we had dreamed of to celebrate our wedding vow renewal and golden wedding anniversary, and it tasted delicious as well.

We would certainly ask Rachel and Graham to create a cake for any further occasion and would highly recommend them.

Denise and Ian

Response from Regency Cakes

Thank you both, it was our absolute pleasure to create this special wedding anniversary cake for you. We always try to ensure that we create a cake that suits not only the ideas, but the correct size that is needed too. Congratulations on your 50 years together and enjoy all your celebrations!

Lambeth piped wedding cake

10/06/2025

Highly recommend Regency Cakes! Myself and my Husband had our wedding cake made by Graham & Rachel at Regency Cakes and we was blown away by how beautiful our cake was. Not only was the cake beautiful it was absolutely delicious too. All of our guests complimented our lemon cake & there was no leftovers as it was such a hit! Outstanding customer service throughout. Graham & Rachel helped to include swans into our design to honour my parents. Couldn’t recommend more!

Emily

Response from Regency Cakes

Thank you Emily, we loved creating your wedding cake for you especially with the extra touch of a couple of swans to echo your parents wedding cake. We are so pleased that it was all eaten as well as we know ‘The proof of the pudding is in the eating!’ We wish you every happiness in this new chapter together x

Cliff's 70th Birthday Cake

03/06/2025

Thank you so very much, the cake was perfect!

Everyone commented on how delicious it was.

Couldn’t have been better and Cliff says thank for making my beautiful cake!

Linda Kirkman

Response from Regency Cakes

Thank you Linda, we are so pleased that Cliff’s birthday cake went down well after all your planning and that maybe you have some fruit cake left to still enjoy x

Horse Head Chocolate Cake !!

06/05/2025

Choose this delightful company online and was not disappointed ,short notice cake Chocolate and Nutella for a fussy 6 yr old boys Birthday , great size very tasty moist cake with a lot of details will def use Regency again and give it 5 Stars Thanks Les

Mr L Hall

Response from Regency Cakes

Thank you, it was a pleasure to create this cake for you and we are so pleased that it hit the mark for the birthday boy!

Yummy Wedding Cake

23/11/2024

Regency Cakes provided our wedding cake in November 2024, which was a 3 tier on a log stand. Victorian sponge on 2 tiers and chocolate sponge on the other. All our guests loved the cake and it tasted yum!

Rachel and Graham were great throughout the process, from initial tasting and consultation, to delivery and set on the day, with our florist.

Highly recommended

Paul Boucher

Looked and tasted great

15/10/2024

Regency provided our wedding cake, which consisted of one tier of cake and the rest were brownies, cup cakes, cookies and blondies, all tasted amazing and the display looked great.

Thoroughly recommend

Thank you

Emily

Response from Regency Cakes

Thank you, it was a pleasure creating this selection of cakes for your wedding and making sure it all looks fab is all part of our service x

Reviews From Facebook

  • Thank you so much for my mums birthdays cake. She loved all of the detail on the cake and it tasted amazing! You were both so great at understanding exactly what we wanted. We are all really looking forward to seeing my wedding cake next year!

    Colleen Horlock Avatar Colleen Horlock

    positive review  Regency cakes created a lovely saxophone themed sponge cake for our wedding. The decor was perfectly detailed and the cake absolutely delicious. Would highly recommend!

    Anna Manning Avatar Anna Manning

    The birthday cake I got for my Mother was loved not just by us but the whole of the family....so thank you for the 'Gangsta Granny' cake!

    Susan Davies Avatar Susan Davies

    positive review  We cannot thank you enough for our stunning wedding cake you made for us for our wedding @ Easton Grange on 13th October!! It was exactly what we wanted and all three tiers tasted amazing. The lemon in particular was my favourite! My nan also loved her individual birthday cake and it was a great addition to our big day. Several people even commented that they didn’t think the wedding cake was a real cake as it looked so perfect!! Thank again! x x

    Chloe Rowley Avatar Chloe Rowley

    Thank you so much for our Wedding Cake. It really was a show stopper and we had so many compliments on it. The chocolate, vanilla and red velvet sponges were perfect and tasted amazing. We're still eating it 7 days later..! Amazing cake and professional service throughout. I cannot recommend Regency Cakes enough.

    Chloe Sharman Avatar Chloe Sharman

    Thank you for our lovely wedding cake/cupcakes they were amazing and soon eaten especially by the children. X

    Katherine Harper-Fort Avatar Katherine Harper-Fort
  • Thank you for Vicky's gorgeous Baby Shower Cake, it was stunning to look at & so yummy to eat xx

    Karen Ventress Avatar Karen Ventress

    Delicious & beautiful cakes. Rachel & Graham always go above & beyond to meet our needs. 5 star �

    Carolyn Anne Bellingham Avatar Carolyn Anne

    We've been anxiously waiting for Regency Cakes to open their new Exning shop and it did not disappoint! They always have freshly made cakes and cookies on hand as well as the most delicious sausage rolls I've ever tasted. My children get excited to see what new creations will be on display each day - the designs are so creative and beautiful. Lovely shop, lovely staff, and of course, yummy treats. What a fabulous addition to our village. Highly recommend!

    Tove Hansen Avatar Tove Hansen

    Thank you so much for the cake you made for my Mum’s 70th. It looked amazing and was a great special surprise. Excellent customer service and dealt very well with my indecision!

    Sally Neale Avatar Sally Neale

    Perfect cake with perfect service and was sorted so quickly! So wonderful and beautifully decorated!

    Katie Mahler Avatar Katie Mahler

    It doesn't happen very often, but every now and then you get absolutely fantastic Customer Service, at its very best!! Regency Cakes in Exning, provided that customer service this morning, everything we asked for, the answer was 'yes, we can do that' nothing was too much trouble, even down to the collection of said items - thank you so much 🙂 many, many businesses could learn so much from your can do attitude and the cakes are amazing which is a complete bonus 🙂

    Marnie Horne Avatar Marnie Horne