Our Customer Feedback

At Regency Cakes we always strive to bake and create hand crafted quality cakes without breaking the bank.  It’s important to us the way our cakes taste as well as look.

‘Cakes That Look As Good As They Taste’

The feedback we receive from reviews helps us continuously monitor and improve our cakes. So, thank you for your recent order and we look forward to hearing from you and seeing you again soon.

5.0
5.0 out of 5 stars (based on 44 reviews)
Excellent100%
Very good0%
Average0%
Poor0%
Terrible0%

As we always aim to give our customers the best cakes possible, we’d appreciate it if you could take a moment to tell us how you found your cake.

Your Kind words

Yummy Wedding Cake

23/11/2024

Regency Cakes provided our wedding cake in November 2024, which was a 3 tier on a log stand. Victorian sponge on 2 tiers and chocolate sponge on the other. All our guests loved the cake and it tasted yum!

Rachel and Graham were great throughout the process, from initial tasting and consultation, to delivery and set on the day, with our florist.

Highly recommended

Paul Boucher

Looked and tasted great

15/10/2024

Regency provided our wedding cake, which consisted of one tier of cake and the rest were brownies, cup cakes, cookies and blondies, all tasted amazing and the display looked great.

Thoroughly recommend

Thank you

Emily

Response from Regency Cakes

Thank you, it was a pleasure creating this selection of cakes for your wedding and making sure it all looks fab is all part of our service x

Wedding cake August 2024

03/09/2024

Rachel and Graham were absolutely fabulous form the initial email and meeting up to the day of our wedding where they created a stunning cake that was absolutely delicious. All of our guests loved it and we have kept some in our freezer for our first anniversary. I cannot recommend them enough!

Deanna Molsher

Response from Regency Cakes

Thank you, we loved creating your wedding cake for you and so pleased that you have a little treat left for your First Anniversary x

Fantastic cake which was a replica of a specific car!

29/08/2024

I was organising a leaving party for one of the founders of the business I work for, which at one point made AI cars (!)

I was hoping for a replica of the AI car, and sent lots of photos through to Rachel. There were loads of fiddly details on the car, and I was hoping these would make their way onto the cake, and it totally surpassed my expectations! Not only was the cake an excellent replica of the AI car, it tasted really good too – the cake was lovely and moist and fresh. I would so recommend them to anyone, and am really grateful of the work they put in to this cake! It went down very well at the leaving party. Thank you Rachel & Graham, superstars! The whole process was really smooth.

Molly

Response from Regency Cakes

Thank you. It’s always a challenge creating something ‘real’ but we are so pleased that we were able to get the details correct for you and that the taste lived up to it’s look!!

Wedding Cake

15/08/2024

Rachel and Graham did a fantastic creating the wedding cake of our dreams. We had three tiers, all with different delicious flavours (chocolate, white chocolate/raspberry, bakewell) that our guests thoroughly enjoyed – so much so that there was hardly any left at the end of the night and we almost didn’t get to try any ourselves! They brought our vision to life and were friendly, polite, reasonably priced and professional throughout the whole process. We can’t thank them enough and have no hesitation in highly recommending them

Ayla Wahid

Response from Regency Cakes

Thank you, we really appreciate your feedback and are so pleased that we helped fulfil your wedding day dreams. We are pleased that you were able to ensure you ate some of your own wedding cake but also that your guests enjoyed it so much that maybe only crumbs were left! We wish you both every happiness in your future together.

Wedding cake

28/11/2023

Rachel and Graham did a fantastic job on our wedding cake. They were very helpful when deciding what we wanted, providing tasters and multiple options with flavours and decoration. Would highly recommend and will be popping in for more cake in the near future!

Bradley Clarke

Response from Regency Cakes

It was our pleasure to make your wedding cake and we look forward to seeing again soon. R&G

Great cake & service.

27/07/2023

This review is a bit overdue but well worth doing. My wife & I ordered a cake for our 50th wedding anniversary & throughout the whole process & to our design Rachel & Graham created a cake which was the star of the party. Realising we had more guests than cake they were happy to provide extra cup cakes at short notice. Two “star bakers” who provide a great service. P.S. The sausage rolls are good as well!

Ken Tricia Harris.

Cake looked and tasted lovely

31/05/2023

We were very pleased with our ruby wedding cake which looked beautiful and tasted very nice. Our guests thought the cake looked lovely too. The price was very reasonable and we will definitely use Regency Cakes again.

Barbara James

Wedding cake

03/04/2023

We had my niece wedding cake made with these lovely people it was amazing! It looked beautiful and tasted better thank you so much 😊

Gloria

Amazing Pug Cake

09/02/2023

Made the most amazing pug cake for my daughters 7th birthday- she was so pleased with it and it tasted delicious! Thank you

JG

Reviews From Facebook

  • positive review  Thank you for beautiful cake for sisters 40th Looked good and tasted good

    Joann Haley Avatar Joann Haley

    Thankyou guys for the beautiful wedding cake yesterday. Everyone was raving about it. It not only looked stunning, it tasted absolutely lovely. Would highly recommend to everyone xxxx

    Helen Wright Avatar Helen Wright

    Can't imagine life in the village without Regency. Not only do they do stunning cakes but they also are open for coffee, sausage rolls, the most delicious bacon & cheese turnovers and of course Russian slice. All served with a smile and kind words from Rachel & Graham. Keep up the amazing work guys, I'd be lost without you!

    Jenni Wren Avatar Jenni Wren

    The most beautiful cake I’ve ever had made. Taste amazing too and the service was unreal. Will definitely be back.

    Kelly Stevens Avatar Kelly Stevens

    The ONLY place to go for a special cake! They are the best at what they do, affordable and perfectionists! Our cake for our wedding was humongous, designed by ourselves and every tier a different filling. These guys made it look and taste better then we could have ever imagined, can't recommend enough �����

    Chloé Gahan-Ramsey Avatar Chloé Gahan-Ramsey

    Rachel is very friendly and professional. I was pleased with the service received and the cake they made for our wedding looked beautiful and tasted lovely. Thank you �

    Sarah Goffinet Avatar Sarah Goffinet
  • negative review  Never replied to my telephone message.

    Nicky Gilroy Avatar Nicky Gilroy

    The birthday cake I got for my Mother was loved not just by us but the whole of the family....so thank you for the 'Gangsta Granny' cake!

    Susan Davies Avatar Susan Davies

    positive review  Regency cakes created a lovely saxophone themed sponge cake for our wedding. The decor was perfectly detailed and the cake absolutely delicious. Would highly recommend!

    Anna Manning Avatar Anna Manning

    Fantastic service from start to finish! Thanks so much. The cake was amazing and we had so many comments on it. Thanks Rachel and Graham.

    Tracy Young Avatar Tracy Young

    Thank you so much for the cake you made for my Mum’s 70th. It looked amazing and was a great special surprise. Excellent customer service and dealt very well with my indecision!

    Sally Neale Avatar Sally Neale

    Sorry for the delayed review but better late than never. Really bad Cake. If you can't do it just say you can't. Don't compromise your selfs saying that you can. The cake was an absolute disgrace.

    Bruno Grilo Avatar Bruno Grilo