Our Customer Feedback

At Regency Cakes we always strive to bake and create hand crafted quality cakes without breaking the bank.  It’s important to us the way our cakes taste as well as look.

‘Cakes That Look As Good As They Taste’

The feedback we receive from reviews helps us continuously monitor and improve our cakes. So, thank you for your recent order and we look forward to hearing from you and seeing you again soon.

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5.0 out of 5 stars (based on 53 reviews)
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As we always aim to give our customers the best cakes possible, we’d appreciate it if you could take a moment to tell us how you found your cake.

Your Kind words

Stunning and delicious cake!

27/07/2026

Rachel and Graham were amazing, they created a beautiful cake for our wedding day that tasted absolutely spectacular, they listened to my vision of what I wanted for my wedding cake and helped bring that vision to life. They were incredibly accommodating for our gluten free guests too making some GF cupcakes as well, to which the guests stated they tasted amazing!

They provided insightful knowledge the whole way through and even communicated well with our venue for the drop off!

Rachel and Graham provided a brilliant service from start to finish and baked a delicious and stunning cake that held incredibly well during a heatwave!

colette

Response from Regency Cakes

Thank you Colette. Juggling with the weather is always a challenge, but we make sure that we deliver and set-up your wedding cake at the best time we can to ensure that it is perfect and stable for your reception. We are delighted that you loved the design of your wedding cake and that we captured your vision. The taste is also very important, and we are delighted that your gluten free guests enjoyed their treats too.

Thank you for allowing us to play a small part in your special day and we wish you both every happiness in this new chapter together.

Best Gluten Free Cake

12/01/2026

Rachel and Graham created our gluten free wedding cake and our gluten free and dairy free wedding cupcakes for our wedding in July 2025, and they were just incredible. From the very start, they were so kind and offered a fair and insightful consultation that really helped us feel confident in our choices. The cake and cupcakes were absolutely beautiful, with real flowers and designs that perfectly matched our colour themes. Every flavour was delicious, and they truly nailed it. We received so many compliments from our guests, many of whom could not believe they were gluten free and dairy free. I would highly recommend Rachel and Graham to anyone looking for stunning and delicious celebration cakes.

Lizzy and Alex Cowan

Response from Regency Cakes

Thank you both, we do try to ensure that any allergen cakes are as tasty and ‘good looking’ as we can make them, but to hear this from yourselves is very rewarding, thank you x

Wonderful wedding cake.

10/11/2025

From my first meeting and cake tasting the experience was first rate.

Rachel and Graham were so helpful in helping me decide what to have.

The cake was beautifully decorated and tasted amazing. The cupcakes went down a treat too.

We are all still talking about it.

Chose the Victoria sponge, chocolate and lemon cake can’t decide which was my favourite.

Would highly recommend and will definitely use again for cake needs in the future.

Thank you so much for everything you did.

Vicki Curtis

Response from Regency Cakes

Thank you Vicki, it was our absolute pleasure to create your wedding cake for you. We would love to hear from you and create more cakes for you when you need them, maybe for your first wedding anniversary? 🙂

Panto Perfection

29/09/2025

Welcoming and excellent service and communication as always. Our cupcakes looked and tasted great. Super attention to detail, colour and flavour – a joy to see and delight to taste. Thank you sincerely for helping to add that extra touch to another fabulous Panto Launch! Highly recommend.

Cally Team KD

Response from Regency Cakes

Thank you, we are pleased we were able to create these for the start of your panto rehearsals and look forward to coming again to see the performance of ‘Jack and the Beanstalk’ at Christmas!

Perfect Wedding Cake

04/08/2025

The whole experience from the cake samples sent out, speaking with both Rachel & Graham to finalise the cake tiers & style/decorations (I have never seen such beautiful sugar roses) right through to the delivery & set up of the cake at the venue was so easy as Rachel & Graham are such lovely people to deal with & very helpful with their suggestions. The cake itself – well we chose traditional fruit cake on the bottom, followed by a Victoria sponge & finally lemon drizzle – it was perfection and two days later there is not much left!! Speaks for itself!! We would highly recommend.

Jacqui 2825

Response from Regency Cakes

Thank you Jacqui. It was a pleasure to create this wedding cake for you and we always say ‘the proof of the pudding is in the eating’ so we are delighted that you loved the flavours of cake you chose and hope you don’t have to fight over the last few crumbs!!

Wedding Vow Renewal/Golden Wedding Anniversary Cake

24/06/2025

We fell in love with the church wedding cake on the Regency Cake gallery, but unfortunately it was too large for our celebration, so we contacted Rachel and Graham to ask if they could design and produce a smaller version.

They very helpfully agreed and when we received the final cake it was absolutely fantastic. The attention to detail was amazing. It was perfect in every way. It was just what we had dreamed of to celebrate our wedding vow renewal and golden wedding anniversary, and it tasted delicious as well.

We would certainly ask Rachel and Graham to create a cake for any further occasion and would highly recommend them.

Denise and Ian

Response from Regency Cakes

Thank you both, it was our absolute pleasure to create this special wedding anniversary cake for you. We always try to ensure that we create a cake that suits not only the ideas, but the correct size that is needed too. Congratulations on your 50 years together and enjoy all your celebrations!

Lambeth piped wedding cake

10/06/2025

Highly recommend Regency Cakes! Myself and my Husband had our wedding cake made by Graham & Rachel at Regency Cakes and we was blown away by how beautiful our cake was. Not only was the cake beautiful it was absolutely delicious too. All of our guests complimented our lemon cake & there was no leftovers as it was such a hit! Outstanding customer service throughout. Graham & Rachel helped to include swans into our design to honour my parents. Couldn’t recommend more!

Emily

Response from Regency Cakes

Thank you Emily, we loved creating your wedding cake for you especially with the extra touch of a couple of swans to echo your parents wedding cake. We are so pleased that it was all eaten as well as we know ‘The proof of the pudding is in the eating!’ We wish you every happiness in this new chapter together x

Cliff's 70th Birthday Cake

03/06/2025

Thank you so very much, the cake was perfect!

Everyone commented on how delicious it was.

Couldn’t have been better and Cliff says thank for making my beautiful cake!

Linda Kirkman

Response from Regency Cakes

Thank you Linda, we are so pleased that Cliff’s birthday cake went down well after all your planning and that maybe you have some fruit cake left to still enjoy x

Horse Head Chocolate Cake !!

06/05/2025

Choose this delightful company online and was not disappointed ,short notice cake Chocolate and Nutella for a fussy 6 yr old boys Birthday , great size very tasty moist cake with a lot of details will def use Regency again and give it 5 Stars Thanks Les

Mr L Hall

Response from Regency Cakes

Thank you, it was a pleasure to create this cake for you and we are so pleased that it hit the mark for the birthday boy!

Yummy Wedding Cake

23/11/2024

Regency Cakes provided our wedding cake in November 2024, which was a 3 tier on a log stand. Victorian sponge on 2 tiers and chocolate sponge on the other. All our guests loved the cake and it tasted yum!

Rachel and Graham were great throughout the process, from initial tasting and consultation, to delivery and set on the day, with our florist.

Highly recommended

Paul Boucher

Reviews From Facebook

  • We've been anxiously waiting for Regency Cakes to open their new Exning shop and it did not disappoint! They always have freshly made cakes and cookies on hand as well as the most delicious sausage rolls I've ever tasted. My children get excited to see what new creations will be on display each day - the designs are so creative and beautiful. Lovely shop, lovely staff, and of course, yummy treats. What a fabulous addition to our village. Highly recommend!

    Tove Hansen Avatar Tove Hansen

    If you are thinking about ordering a wedding cake I would recommend Regency cakes 100 %. The whole process from start to finish was 5 star and Rachel and Graham are so welcoming. The cake was beautiful and so much detail went into it. We have had so many comments from guests to say how lovely it was. Thank you!

    Corinne Rawlinson Avatar Corinne Rawlinson

    Thank you so much for our cake, it was amazing. You went above and beyond and made it perfect with every detail we wanted. X x

    Amanda Reeve Avatar Amanda Reeve

    Can't thank Rachel and Graham enough . With helping us choose our wedding cake for September. We look forward to working with u both

    Melissa  Griffiths Avatar Melissa

    Fantastic service from start to finish! Thanks so much. The cake was amazing and we had so many comments on it. Thanks Rachel and Graham.

    Tracy Young Avatar Tracy Young

    Can't imagine life in the village without Regency. Not only do they do stunning cakes but they also are open for coffee, sausage rolls, the most delicious bacon & cheese turnovers and of course Russian slice. All served with a smile and kind words from Rachel & Graham. Keep up the amazing work guys, I'd be lost without you!

    Jenni Wren Avatar Jenni Wren
  • Thankyou soooo much our daughter loved her cake as much as she loves being 13 lol excellent , friendly service , it tastes amazing too � �

    Cath Smith Avatar Cath Smith

    Rachel is very friendly and professional. I was pleased with the service received and the cake they made for our wedding looked beautiful and tasted lovely. Thank you �

    Sarah Goffinet Avatar Sarah Goffinet

    Thank you for our lovely wedding cake/cupcakes they were amazing and soon eaten especially by the children. X

    Katherine Harper-Fort Avatar Katherine Harper-Fort

    I want that Regency Cakes for helping me after being badly let down by a previous person who was ill. The cake was beautiful and tasted amazing thanks guys �

    Sharon Shazaroo Smith Avatar Sharon Shazaroo

    Thank you so much for the cake you made for my Mum’s 70th. It looked amazing and was a great special surprise. Excellent customer service and dealt very well with my indecision!

    Sally Neale Avatar Sally Neale

    positive review  Want to say a massive thanks for our wedding cake and Mr & Mrs cupcakes. They were excellent and everybody was complimentary about the cake! 🍰

    Maisie Hainey Avatar Maisie Hainey