Our Customer Feedback
At Regency Cakes we always strive to bake and create hand crafted quality cakes without breaking the bank. It’s important to us the way our cakes taste as well as look.
‘Cakes That Look As Good As They Taste’
The feedback we receive from reviews helps us continuously monitor and improve our cakes. So, thank you for your recent order and we look forward to hearing from you and seeing you again soon.
As we always aim to give our customers the best cakes possible, we’d appreciate it if you could take a moment to tell us how you found your cake.
Your Kind words
Best Gluten Free Cake
Rachel and Graham created our gluten free wedding cake and our gluten free and dairy free wedding cupcakes for our wedding in July 2025, and they were just incredible. From the very start, they were so kind and offered a fair and insightful consultation that really helped us feel confident in our choices. The cake and cupcakes were absolutely beautiful, with real flowers and designs that perfectly matched our colour themes. Every flavour was delicious, and they truly nailed it. We received so many compliments from our guests, many of whom could not believe they were gluten free and dairy free. I would highly recommend Rachel and Graham to anyone looking for stunning and delicious celebration cakes.
Response from Regency Cakes
Thank you both, we do try to ensure that any allergen cakes are as tasty and ‘good looking’ as we can make them, but to hear this from yourselves is very rewarding, thank you x
Wonderful wedding cake.
From my first meeting and cake tasting the experience was first rate.
Rachel and Graham were so helpful in helping me decide what to have.
The cake was beautifully decorated and tasted amazing. The cupcakes went down a treat too.
We are all still talking about it.
Chose the Victoria sponge, chocolate and lemon cake can’t decide which was my favourite.
Would highly recommend and will definitely use again for cake needs in the future.
Thank you so much for everything you did.
Response from Regency Cakes
Thank you Vicki, it was our absolute pleasure to create your wedding cake for you. We would love to hear from you and create more cakes for you when you need them, maybe for your first wedding anniversary? 🙂
Panto Perfection
Welcoming and excellent service and communication as always. Our cupcakes looked and tasted great. Super attention to detail, colour and flavour – a joy to see and delight to taste. Thank you sincerely for helping to add that extra touch to another fabulous Panto Launch! Highly recommend.
Response from Regency Cakes
Thank you, we are pleased we were able to create these for the start of your panto rehearsals and look forward to coming again to see the performance of ‘Jack and the Beanstalk’ at Christmas!
Perfect Wedding Cake
The whole experience from the cake samples sent out, speaking with both Rachel & Graham to finalise the cake tiers & style/decorations (I have never seen such beautiful sugar roses) right through to the delivery & set up of the cake at the venue was so easy as Rachel & Graham are such lovely people to deal with & very helpful with their suggestions. The cake itself – well we chose traditional fruit cake on the bottom, followed by a Victoria sponge & finally lemon drizzle – it was perfection and two days later there is not much left!! Speaks for itself!! We would highly recommend.
Response from Regency Cakes
Thank you Jacqui. It was a pleasure to create this wedding cake for you and we always say ‘the proof of the pudding is in the eating’ so we are delighted that you loved the flavours of cake you chose and hope you don’t have to fight over the last few crumbs!!
Wedding Vow Renewal/Golden Wedding Anniversary Cake
We fell in love with the church wedding cake on the Regency Cake gallery, but unfortunately it was too large for our celebration, so we contacted Rachel and Graham to ask if they could design and produce a smaller version.
They very helpfully agreed and when we received the final cake it was absolutely fantastic. The attention to detail was amazing. It was perfect in every way. It was just what we had dreamed of to celebrate our wedding vow renewal and golden wedding anniversary, and it tasted delicious as well.
We would certainly ask Rachel and Graham to create a cake for any further occasion and would highly recommend them.
Response from Regency Cakes
Thank you both, it was our absolute pleasure to create this special wedding anniversary cake for you. We always try to ensure that we create a cake that suits not only the ideas, but the correct size that is needed too. Congratulations on your 50 years together and enjoy all your celebrations!
Lambeth piped wedding cake
Highly recommend Regency Cakes! Myself and my Husband had our wedding cake made by Graham & Rachel at Regency Cakes and we was blown away by how beautiful our cake was. Not only was the cake beautiful it was absolutely delicious too. All of our guests complimented our lemon cake & there was no leftovers as it was such a hit! Outstanding customer service throughout. Graham & Rachel helped to include swans into our design to honour my parents. Couldn’t recommend more!
Response from Regency Cakes
Thank you Emily, we loved creating your wedding cake for you especially with the extra touch of a couple of swans to echo your parents wedding cake. We are so pleased that it was all eaten as well as we know ‘The proof of the pudding is in the eating!’ We wish you every happiness in this new chapter together x
Cliff's 70th Birthday Cake
Thank you so very much, the cake was perfect!
Everyone commented on how delicious it was.
Couldn’t have been better and Cliff says thank for making my beautiful cake!
Response from Regency Cakes
Thank you Linda, we are so pleased that Cliff’s birthday cake went down well after all your planning and that maybe you have some fruit cake left to still enjoy x
Horse Head Chocolate Cake !!
Choose this delightful company online and was not disappointed ,short notice cake Chocolate and Nutella for a fussy 6 yr old boys Birthday , great size very tasty moist cake with a lot of details will def use Regency again and give it 5 Stars Thanks Les
Response from Regency Cakes
Thank you, it was a pleasure to create this cake for you and we are so pleased that it hit the mark for the birthday boy!
Yummy Wedding Cake
Regency Cakes provided our wedding cake in November 2024, which was a 3 tier on a log stand. Victorian sponge on 2 tiers and chocolate sponge on the other. All our guests loved the cake and it tasted yum!
Rachel and Graham were great throughout the process, from initial tasting and consultation, to delivery and set on the day, with our florist.
Highly recommended
Looked and tasted great
Regency provided our wedding cake, which consisted of one tier of cake and the rest were brownies, cup cakes, cookies and blondies, all tasted amazing and the display looked great.
Thoroughly recommend
Thank you
Response from Regency Cakes
Thank you, it was a pleasure creating this selection of cakes for your wedding and making sure it all looks fab is all part of our service x
Reviews From Facebook
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Thank you for you made for my Sons birthday it was perfect and I had an extremely happy little boy. Also thank you so much for taking it on at the last minute with just a day before the party after I was badly let down I really appreciate. Would highly recommend you to other. X
Kirsty Scarfe
Our wedding cake was the only thing the groom had an influence on. I was tempted with the naked wedding cakes but my hubby to be favourite cake is Black Forest and that's what he wanted for the wedding. I wanted it really simple and classy design to go with our woodland midsummer night dream feel. I had a few photos of styles I liked and left it in their hands to create something beautiful. Being a Black Forest cake the cream had to be fresh so again the attention to detail of delivering this to the venue ensuring it was kept cool and decorated was all done seamless. The cake on the day looked beautiful and all of the organising and decorating happened behind the scenes without me knowing. My husband and all our guests loved the cake. I would never go anywhere else for any of my celebratory cakes these are amazing and the service is extremely special. I can't recommend Regency cakes enough to any future bride if you want someone to listen to all of your ideas and deliver way above expectation and do this in such a friendly beautiful way then you have made the right decision to come here, don't look any further x
Kerry Fearnley
Thank you so much for our cake, it was amazing. You went above and beyond and made it perfect with every detail we wanted. X x
Amanda Reeve
Thank you Rachel and Graham for our amazing wedding cake and cupcakes! You really captured the theme and took on board our ideas, as well as helping to develop them to make the cake even better. I was so pleased when I was shown a picture while getting ready that you had even managed to capture my shoes on the figure of me! Fruit cake isn't really our thing but I wanted to try some and it tasted amazing - so much so that I may give fruit cake a chance this Christmas! The cupcakes were delicious and we were only left with a handful the next day (we then enjoyed eating these ourselves). I would definitely recommend Regency Cakes to all my friends and family and am looking forward to the next event where we create a cake together again. Thank you again from Sarah and Martin (or Shoe Lady aka Tree Trunk Lady!!)
Sarah Ellwood
My mum came in completely last minute looking for the perfect final touch to my birthday. Not only did the staff have such little time, they still came up with something absolutely beautiful! I just want to say my personal thanks to everyone for their fabulous effort, it's very much appreciated by both me and my mum. We won't hesitate to consider you again (with much more notice next time haha) - the shop is beautiful and the cake is delicious!
Yasmin Dacombe
Thank you for our lovely wedding cake/cupcakes they were amazing and soon eaten especially by the children. X
Katherine Harper-Fort
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Thank you so much for the cake you made for my Mum’s 70th. It looked amazing and was a great special surprise. Excellent customer service and dealt very well with my indecision!
Sally Neale
Thankyou guys for the beautiful wedding cake yesterday. Everyone was raving about it. It not only looked stunning, it tasted absolutely lovely. Would highly recommend to everyone xxxx
Helen Wright
Regency cakes made our wedding cake for 22nd September. They offer such a friendly and professional service. We thoroughly enjoyed our design and tasting session and were over the moon with our cake on the big day. It looked and tasted fantastic and was such a centre piece! It was everything we had hoped for. We highly recommend them and we won’t hesitate to use them again if needed. Thank you. Aimee Pettitt
our cake looked and tasted amazing!! Rachel and Graham you have been so helpful since we first enquired. thank you so much
Mr and Mrs King Nicola King
Never replied to my telephone message. Nicky Gilroy
Fantastic job for my dads bday cake ����
Cassie Shaw
